JetBackup allows you to download a full backup of your hosting account.
This is useful if you want to keep a local copy of your website files, databases, email data, and hosting account information.
This guide explains how to download a full backup using JetBackup in DirectAdmin.
Before You Start
A full backup can be large.
Make sure you have enough space on your computer before downloading the backup file.
You should also store downloaded backups safely because they may contain website files, databases, email data, and other private information.
Step 1 – Log Into DirectAdmin
Open your browser and visit: https://cp.yourdomain.co.za (Replace yourdomain.co.za with your own domain name.)
Enter your DirectAdmin username and password.
Click: Log In
Step 2 – Open JetBackup
Once you are logged into DirectAdmin, open JetBackup.
Click: Extra Features
Then click: JetBackup
Step 3 – Open Full Backups
In JetBackup, open the full backup section.
Click: Full Backups
This section contains available full account backups.
Step 4 – Choose a Backup Date
You will see a list of available backup dates.
Locate: Backup date, example: 2026-06-01
Choose the backup date you want to download.
Step 5 – Generate or Download the Backup
Depending on the JetBackup version, you may need to generate the download first.
Click: Download
If JetBackup asks you to generate the download, click: Generate Download
Wait for JetBackup to prepare the backup file.
Once the download is ready, click: Download
Step 6 – Save the Backup File
Your browser will download the backup file to your computer.
The file may be compressed, for example:
.tar.gz
.zip
Save the file in a safe location.
Step 7 – Store the Backup Safely
After downloading the backup, store it securely.
A full backup may contain private information, including:
- Website files
- Database content
- Email data
- Configuration files
- Client or business information
Do not share the backup file publicly.
Important Notes
Please keep the following in mind:
- Full backups can be large.
- Downloading a backup may use a lot of data.
- Keep downloaded backups secure.
- HostworX backups are kept for 14 days.
- A downloaded backup is only a copy from the date it was created.
- New changes made after the backup date will not be included in that backup.
When Should I Download a Full Backup?
You may want to download a full backup if:
- You want your own local backup copy.
- You are moving a website.
- You are preparing for major website changes.
- You want a backup before updating WordPress, themes, or plugins.
- You need to keep a copy for your records.
Important Security Warning
A full backup may contain sensitive data.
Only store it on a trusted computer or secure storage device.
If you no longer need the backup, delete it safely.
Conclusion
JetBackup allows you to download a full backup of your hosting account from DirectAdmin.
This gives you a local copy of your hosting data from a selected backup date.
Always keep downloaded backups safe, as they may contain private website, email, and database information.
