JetBackup is a backup system available inside DirectAdmin that allows you to restore or download backups of your hosting account.
HostworX creates daily backups automatically on your behalf and keeps these backups for 14 days.
These backups help protect your website files, databases, email accounts, and other hosting data if something goes wrong.
What Can JetBackup Be Used For?
JetBackup can be used to restore or download different parts of your hosting account.
This may include:
- Website files
- MySQL databases
- Email accounts
- DNS zones
- Cron jobs
- Full account backups
The available restore options may depend on your hosting package and the backup system available on your server.
Why Are Backups Important?
Backups are important because websites and hosting accounts can be affected by many different issues.
For example:
- Website files may be deleted by mistake.
- A WordPress update may break a website.
- A plugin or theme may cause an error.
- A database may become damaged.
- Email may be deleted accidentally.
- A website may be affected by malware or hacking.
JetBackup gives you a way to restore data from a previous backup point.
How Often Are Backups Created?
HostworX creates backups daily.
Backups are kept for 14 days.
This means you can usually restore data from one of the available backup dates within the last 14 days.
Important Backup Limitations
Backups are useful, but they should not be treated as the only form of protection.
Please keep the following in mind:
- Backups are only available for the retention period shown in JetBackup.
- HostworX keeps backups for 14 days.
- If a problem existed before the oldest available backup, the backup may still contain the problem.
- Restoring a backup may overwrite current website files, databases, or email data.
- Large restores may take time to complete.
- Backups should not replace good website security and maintenance.
Step 1 – Log Into DirectAdmin
Open your browser and visit: https://cp.yourdomain.co.za (Replace yourdomain.co.za with your own domain name.)
Enter your DirectAdmin username and password.
Click: Log In
Step 2 – Open JetBackup
Once you are logged into DirectAdmin, open JetBackup.
Click: Extra Features
Then click: JetBackup
The JetBackup area will open.
What Backup Options Will I See?
Inside JetBackup, you may see different backup sections.
Common options include:
- Full Backups
- Home Directory
- Databases
- Email Accounts
- DNS Zones
- Cron Jobs
The exact options may differ depending on the server and hosting account.
When Should I Contact HostworX Support?
You should contact HostworX Support if:
- You are unsure which backup date to choose.
- You need to restore a live website.
- Your website was hacked.
- You are not sure whether to restore files, databases, or both.
- You receive an error during the restore.
- You need help restoring a large backup.
Conclusion
JetBackup is a backup and restore tool available in DirectAdmin.
HostworX creates daily backups automatically and keeps them for 14 days.
JetBackup can help you restore website files, databases, email accounts, and other hosting data when needed.
Always restore carefully, as restoring a backup may replace current data.
