Urgent issue pertaining to web farm 16 (Outage)
  • Priority - Critical
  • Affecting Server - SolidCp
  • Good day,

    We have had reports on one of the webfarms starting at 11am this morning, customers were experiencing network issues with webfarm 16 websites. This was reported and engineers are investigating.

    We have been experiencing an issue on web farm 16, we have a patch which needs to be urgently applied. This patch will take a few minutes to apply. We expect this webfarm to be offline for about 30 minutes. The patching will be applied at 11:30.

    Patches were applies and normal reumption of services have resumed.

    We will coontinue to monitor the situation, we apologise for the interupption, however this was a critical fix that did not allow this to be resolved during normal maintenance at nighttime.

    Regards

    HostworX Support.

  • Date - 12/12/2018 11:14 - 12/12/2018 12:00
  • Last Updated - 12/12/2018 15:22


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