Domain Redemption

Closed Redemption is a state that a domain enters once it has expired and gone through the Deletion Phase. This happens when the client has not paid their accounts on time or has not indicated that they wish to continue with the domain. (This is the reason why we invoice domains 1 month prior to the expiry prevent this from happening.)

On 1 December 2012 our regulating authority (ZACR) introduced Domain Redemption to follow the international standard of the Internatioanl registraars.

What is Domain Redemption ?

It is important to renew your domain before it expires.  Closed Redemption is a state that a domain enters once it has expired and gone through the Deletion Phase.

The process is as follows:

.Com,.Net,etc
1. The domain will expire.
2. The domain will go through the Pending Suspension and Pending Deletion Phases. (Co.za - PS - 5 days : PD - 5 Days)
3. After the Pending Deletion phase is over, the domain enters the Closed Redemption Phase. (Co.za - 20 Days) *
4. In the Closed Redemption Phase a domain can be reinstated at the cost of the Closed Redemption Fee:

- R 299.00 for .ZA Domains
- R 685.00 for .Joburg .Capetown and .Durban
- R 5,000 (thousand) for International TLDs and GTLDs, like .com .net .org .directory .farm et cetera

* How long a domain name stays in Closed Redemption depends on the Registry.  For .ZA Domains the Total Redemption Period is 30 days, for TLDs like .COM it can range from 45 - 90 days, depending on the international registraar used.


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