Articles

 Adding Subscribers: A Quick Tutorial

Adding Subscribers: A Quick Tutorial There are 3 different ways you can add...

 Can I subscribe someone to my contact list by having them send a blank email to me?

You can't do that with the application but there is a different way. The application includes the...

 How can I easily change my contacts from Text to HTML?

You can do this easier from the 'Manage Contact List' option.Check the box next to the contact...

 How do I add new information for each of my contacts?

You could create a custom field to handle this. Go to the 'Contact Lists' menu, choose 'Manage...

 How do I check to make sure that my contact lists have legitimate contacts?

The easiest way to make sure that your contacts are legitimate is to simply email them a...

 How do I re activate a contact that has already been unsubscribed?

To re activate unsubscribed users simply follow these steps. - Click the menu item...

 How do I view my Contact Lists and Contacts once I have created them?

You can view your contacts by simply selecting 'Manage Contacts' from the 'Contacts' menu.This...

 I am manually adding contacts, but I can't find where to add their first name, last name etc?

Firstly, you'll need to create the first name, last name and any other fields that you'd like as...

 I am trying to import a contact list but am unable to find the custom fields associated with my list

When you import a list that has custom fields in it you will first need to create custom fields...

 I have all my custom fields set up according to the field headers in my import file but can not import my list. Why?

One common reason for this is that you have set your custom fields to be required but have...

 If we want contacts to have to 'verify' their email address before they are set to 'active' what do we need to do?

If you want people to confirm their details, edit your subscription form and tick the 'Require...

 Is it possible to download the list of individuals who have opened newsletters? If so, is there a way to do this for multiple newsletters within the same contact list?

You can export people who have opened a specific newsletter. To do that, when you select your...

 What happens to my contacts when I add them to a banned email list?

When you have a list of banned users and you send to a contact list the application will check...

 When creating a form, how can I add a hidden field that will show up on the email notification that the list owner gets when a new contact joins an email list?

Create a new custom field (eg "form referrer") as a text-field. Include it in your form. When you...