Knowledgebase

Adding An Account to Entourage (Mac OS X):

1. Open Entourage.
2. Click on Tools and Accounts.
3. Click on the "New" Button then click "Mail".
4. Enter Your Name to identify this email account in Entourage.
5. Click "Configure account manually".
6. In the Edit Account window, filling in the following:
• Enter the full email address and the complete the requested personal information.
• Account IDis your full email address you plan to receive with.
• Enter the POP or IMAP server  ie mail.xxx.xx.xx (Replace xxx.xx.xx with your own domain)
• Enter the email account's password.
• The SMTP server is the same as the incoming mail server  ie mail.xxx.xx.xx (Replace xxx.xx.xx with your own domain)

1. To complete this process, please see the applicable section below.

Arranging your Entourage settings to use non-SSL based ports.

1. Click the button for "Advanced Sending Options"
2. Ensure "SMTP server requires authentication" is checked and use same settings as receiving server is selected.
3. Click OK to return to the main entourage window.

Arranging your Entourage settings to use SSL based ports.

To make your Entourage program utilize an SSL based email connection, go back into the Edit Accounts window and do the following:

Note : Read this article first - https://www.hostworx.co.za/knowledgebase/222/Configure-email-to-use-SSLorTLS-encryption.html

1. Click for "Advanced Receiving Options"
2. Select "This IMAP service requires a secure connection (SSL)"
3. Set the "Override default IMAP port" to 993.
4. Click "OK" to go back to the main window.
5. Click for "Advanced Sending Options"
6. Select "SMTP service requires secure connection(SSL)"
7. Select "Override default SMTP port" to 465.
8. Keep setting "SMTP server requires authentication"
9. Keep setting "Use same settings as receiving mail server"
10. Click "OK" to go back to the main window.