Why this alert is displayed:
You have exceeded your cloud storage quota.
When the alert is deactivated:
Once the quota is increased or some archives are removed from the cloud storage.
How to troubleshoot:
- Check the storage quota specified for the Backup account. Consider increasing the quota by logging into the client area and upgrading your limit.
- Remove incomplete (if there are any) backups.
- Delete old backups (which you don't need anymore) from the cloud storage using the web restore interface:
A: In the Cyber Protection console click Recover.
B: In Location, select Cloud and click Recover files.
C: In the web restore interface, select the machine which backups you want to delete.
D: Click on the gear icon and select Remove:
You can remove an entire backup and individual slices of a backup (Recovery points). Removing a slice of a backup in the Cloud will not lead to decrease of the archive size, however, new data will be written to the blocks marked as 'free', thus saving storage space.
4. Delete old users/groups (which you don't need anymore). All related data will be removed from storage upon user/group deletion.
