Articles

 Cleaning up lists to obtain permission to comply with POPIA.

Due to the POPIA Act only allowing email marketing to existing customers or recipients that have...

 Copy Mail Sent To or From a Mailbox

Using the events system, the system administrator can blind carbon copy (BCC) a user's sent and...

 Creating email Signatures for use with webmail

Creating email signatures is easy, should you wish to add an image to your email signature, will...

 DKIM, DMARC Signing on an email domain

NOTE : PLEASE NOTE WE ALREADY SET THIS UP ON EACH AND EVERY DOMAIN ON OUR SERVERS, PLEASE DO NOT...

 How to Archive IMAP E-Mail with Apple Mail

  Here is how to archive in apple mail1.    Start Apple Mail2.    From the Mail menu select...

 How to add html signatures to Outlook

To add an custom html signature to outlook, requires a little bit of tweaking to get it to work...

 How to deal or report spam on our systems

Althouth we try to remove most of the spam that we receive before it gets to your mailbox,...

 How to overide the default mail folder auto clean settings

By default the email folder autoclean settings are as follows : Junk Mail        -  14...

 Images Not Displaying in an Email Client

Enable missing images to display in various email clients Images in an email sometimes don't...

 Import Mailbox Data to SmarterMail from Third-party Mail Servers

Individual users can use the mailbox migration tool within the webmail interface to import...

 Resetting your email password

To reset your email password, please follow the below procedure.Note: this procedure needs to be...

 SPF Records and how to allow other mail servers or domains to send mail on behalf of your domain

SPF (Sender Policy Framework) is a system used worldwide to prevent third parties from sending...

 Setting up outlook to use POP/IMAP

 Use LDAP with Outlook to lookup domain contacts

Lightweight Directory Access Protocol (LDAP) is an Internet protocol that SmarterMail and Outlook...

 WHAT IS POPIA AND HOW DOES IT AFFECT ME

What is POPI? The act has been come about of a need for more stringent rules – and harsher...